Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Welcome! You can raise a request for greeden Support using the options provided.
Contact us
Required fields are marked with an asterisk*
{"xsrfToken":"55bbf453c242e343d3e090b39a388ac7364f9ef2_lout","branding":{"id":"5","key":"gs","name":"greeden Support","portalBaseUrl":"/servicedesk/customer/portal/5","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/5/3","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#0f662b","headerLinkHoverBGColor":"#0f662b","headerBadgeColor":"#0f662b"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"vi-VN":{"helpCenterTitle":"Ch�o mừng đến Trung t�m trợ gi�p","sharedPortalName":"Trung t�m trợ gi�p","localeDisplayName":"Vietnamese (Vietnam)"},"ja-JP":{"helpCenterTitle":"ヘルプセンター へようこそ","sharedPortalName":"ヘルプセンター","localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"5","key":"gs","projectId":10008,"serviceDeskId":5,"name":"greeden Support","description":"<p>Welcome! You can raise a request for greeden Support using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/5","reqTypes":[{"id":"37","name":"Contact us","descriptionHtml":"","callToAction":"Contact us","introHtml":"","icon":10492,"iconUrl":"https://greeden.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","groups":[6],"key":""},{"id":"20","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://greeden.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":6,"name":"General"}],"orderMapping":{"6":[37]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"74cb12d0-80ba-3d99-b77b-626df0cb43ed","appLinkName":"System Confluence","appLinkUrl":"https://greeden.atlassian.net/wiki","spaceKey":"GS","spaceName":"greeden Support","spaceUrl":"https://greeden.atlassian.net/wiki/spaces/GS","isServer":false},"labels":[],"projectKey":"GS","serviceDeskId":5,"kbLinkDomainURLs":["https://greeden.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"GS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjNmI4NTA0ZS1mMGI1LTQ4MWQtYWZiMy01ZjA3NzFiMjhkYmMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA4IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzA5NTQzNTMsIm5iZiI6MTc3MDk1MzE1MywiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.Le6anOCZ3eEAq0siulsy6q2m2ERr-sNC8l1al5koBE4","targetCollection":"upload-project-10008","endpointUrl":"https://api.media.atlassian.com","clientId":"c6b8504e-f0b5-481d-afb3-5f0771b28dbc","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":37,"projectId":10008,"issueType":{"id":"10009","name":"Ask a question"},"form":{"name":"Contact us","descriptionHtml":"","callToAction":"Contact us","intro":"","instructions":"","icon":10492,"iconUrl":"https://greeden.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10492","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/5/create/37","requestValidateBaseUrl":"/servicedesk/customer/portal/5/validate/37","calendarParams":{"firstDay":0,"date":"2026-02-13T12:25:53+0900","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"74cb12d0-80ba-3d99-b77b-626df0cb43ed","appLinkName":"System Confluence","appLinkUrl":"https://greeden.atlassian.net/wiki","spaceKey":"GS","spaceName":"greeden Support","spaceUrl":"https://greeden.atlassian.net/wiki/spaces/GS","isServer":false},"labels":[],"projectKey":"GS","serviceDeskId":5,"kbLinkDomainURLs":["https://greeden.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjNmI4NTA0ZS1mMGI1LTQ4MWQtYWZiMy01ZjA3NzFiMjhkYmMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDA4IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzA5NTQzNTMsIm5iZiI6MTc3MDk1MzE1MywiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.Le6anOCZ3eEAq0siulsy6q2m2ERr-sNC8l1al5koBE4","targetCollection":"upload-project-10008","endpointUrl":"https://api.media.atlassian.com","clientId":"c6b8504e-f0b5-481d-afb3-5f0771b28dbc","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":1,"updated":"2025-08-22T00:38:35.212634076Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[37],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":1,"name":"Contact Us Form","submit":{"lock":false,"pdf":false},"templateFormUuid":"5a0cd1ba-350a-491d-a086-46806b3a1bf2"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":10},"layout":"default","localId":"5a95e046-227e-4fc8-831a-b90ed4ad3223"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":3},"layout":"default","localId":"3051e457-6db5-48e1-bb7e-828667ac0ce0"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":4},"layout":"default","localId":"21d7352d-33c5-48ed-aab0-1d01f6267cd8"}}]}],"conditions":{},"sections":{},"questions":{"4":{"type":"rt","label":"Body","description":"内容を入力ください","validation":{"rq":true},"jiraField":"description","questionKey":""},"3":{"type":"ts","label":"Subject","description":"タイトルを入力ください","validation":{"rq":true},"jiraField":"summary","questionKey":""},"10":{"type":"cd","label":"Classification","description":"分類を選択してください","validation":{"rq":true},"choices":[{"id":"7","label":"システム開発全般に関する問い合わせ(General system development)","other":false},{"id":"10","label":"SESに関するお問い合わせ(SES)","other":false},{"id":"5","label":"取り扱い製品やサービスに関する問い合わせ(Products and Services)","other":false},{"id":"1","label":"企業情報に関する問い合わせ(Corporate Information)","other":false},{"id":"2","label":"採用に関する問い合わせ(Adoption)","other":false},{"id":"3","label":"報道に関する問い合わせ(Press relations)","other":false},{"id":"4","label":"ビジネスパートナーシップに関する問い合わせ(Business Partnership)","other":false},{"id":"6","label":"プライバシーポリシーに関する問い合わせ(Privacy Policy)","other":false},{"id":"0","label":"Other...","other":true}],"questionKey":""}}},"uuid":"5a0cd1ba-350a-491d-a086-46806b3a1bf2"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":1,"updated":"2025-08-22T00:38:35.212634076Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[37],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":1,"name":"Contact Us Form","submit":{"lock":false,"pdf":false},"templateFormUuid":"5a0cd1ba-350a-491d-a086-46806b3a1bf2"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":10},"layout":"default","localId":"5a95e046-227e-4fc8-831a-b90ed4ad3223"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":3},"layout":"default","localId":"3051e457-6db5-48e1-bb7e-828667ac0ce0"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":4},"layout":"default","localId":"21d7352d-33c5-48ed-aab0-1d01f6267cd8"}}]}],"conditions":{},"sections":{},"questions":{"4":{"type":"rt","label":"Body","description":"内容を入力ください","validation":{"rq":true},"jiraField":"description","questionKey":""},"3":{"type":"ts","label":"Subject","description":"タイトルを入力ください","validation":{"rq":true},"jiraField":"summary","questionKey":""},"10":{"type":"cd","label":"Classification","description":"分類を選択してください","validation":{"rq":true},"choices":[{"id":"7","label":"システム開発全般に関する問い合わせ(General system development)","other":false},{"id":"10","label":"SESに関するお問い合わせ(SES)","other":false},{"id":"5","label":"取り扱い製品やサービスに関する問い合わせ(Products and Services)","other":false},{"id":"1","label":"企業情報に関する問い合わせ(Corporate Information)","other":false},{"id":"2","label":"採用に関する問い合わせ(Adoption)","other":false},{"id":"3","label":"報道に関する問い合わせ(Press relations)","other":false},{"id":"4","label":"ビジネスパートナーシップに関する問い合わせ(Business Partnership)","other":false},{"id":"6","label":"プライバシーポリシーに関する問い合わせ(Privacy Policy)","other":false},{"id":"0","label":"Other...","other":true}],"questionKey":""}}},"uuid":"5a0cd1ba-350a-491d-a086-46806b3a1bf2"},"linkedJiraFields":["summary","description"]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}